KLM

Delayed, and not such a good experience

Rude staff, flights delayed and baggage badly damaged , one bag lost en delivered 2 days later

Safety/comfort

Great customer service.

Was short hours trip

Well organized

Peper salt

First airline in my life who serve food and dont have pepper and salt

Full satisfaction with Klm

delayed flight of 3+ hours

no announcements - terminal staff at Schiphol extremely unhelpful

Shame no water

My experience was positive

Non direct journey

A short notice gate change was not well communicated

I was very disappointed in my entire travel experience. Having always traveled Emirates, KLM was a new experience for me. Lack of communication all round to then receiving emails from KLM in another language notifying me of a canceled flight from Amsterdam to Dublin. I had to Google Translate this email which turned out to be Polish. The new flight was then also canceled so I landed in Amsterdam with no knowledge of where and when I was going. It was a shambles as my flight was not even on the notice boards so I had to queue for an hour to get info on this. My Amsterdam Dublin flight was then delayed more than 3hrs so I missed my train to Kerry, S Ireland. All in all, a nightmare.